No hard minimums. Our systems are built for brands that are already shipping consistently. If you're still packing orders at your kitchen table, we'll tell you honestly that you're better off doing that a while longer, and we'll tell you what to look for when it's time.

Yes, and it's the reason most brands find us. A single tee in six sizes and four colorways is 24 SKUs before you've added a second style. Most 3PLs won't touch that. Apparel is what this building was set up to do, so every size, colorway, and cut gets its own location and its own barcode.

Most DTC orders ship within 24 business hours of hitting our system. That holds on drop days too — launch volume is planned for, not reacted to.

Yes. Apparel gets returned and swapped more than almost any other category, so returns aren't an afterthought here. We also run white-label customer service by email — questions about orders, sizes, and addresses go to your brand's inbox and get answered under your name. Your customers never know we exist.

We quote on your actual order profile — product size, weight, and order volume. There's no published rate card, because a rate card either overcharges the simple brands or underprices the complicated ones. What we will commit to is a quote you can read and no surprise line items on the invoice.

Shopify, Amazon, WooCommerce, TikTok Shop, and most major platforms. If you're on something less common, a custom connection is usually possible — bring it up on the call and we'll tell you straight whether it's a lift or not.

Either way. Send us your poly mailers, boxes, tissue, and inserts, or we design and produce them in-house. Production and fulfillment live under one roof here, which is why that's a real option and not a referral to a vendor.

Yes. Size runs, case packs, LTL pallets, and retail shipments prepped, labeled, and routed to spec — domestically and internationally. Same for events and conventions, where the box has to land right the first time because there's no second chance.

Inbound inventory is logged, verified, and shelved same-day or next-day, so the changeover itself is short. Timing is the bigger question: the best window to move is Q1, right after Q4 subsides, or early Q2 or Q3 so you're settled before peak. Moving during Q4 is the one thing we'd talk you out of. Our own onboarding pauses through the Q4 rush and reopens in January with a waitlist.

99.97%. Every pick is scanned against the order before it gets packed, which is the only way high-SKU apparel stays honest — a small in the wrong colorway looks identical on a packing slip and nothing like it in the customer’s hands. The scan is what catches it, every time, not a person double-checking on a good day.

One point of contact who knows your brand and your account. Not a ticket queue, not a different name every time. Communication runs 24/7 — because the moment you need an answer is usually 9pm the night before a drop, not Tuesday at eleven.

Month to month, no contracts ever. If we stop earning it, you leave. We'd rather keep the account because the work is good than because the paperwork says you have to.